Return & Refund Policy
Return & Refund Policy
Your satisfaction is our priority. Please read our return policy carefully before making a purchase.
Eligibility for Return & Refund
We accept return and refund requests only under the following conditions:
- Request must be raised within 2 days of delivery
- A clear unboxing video is mandatory — without video proof, no refund will be processed
- Product must be unused and in original packaging
- Damaged, defective, or wrong product claims require video evidence
How to Raise a Request
- Email us at [your email] within 2 days of delivery
- Subject line: "Return Request — Order #[your order number]"
- Attach your unboxing video and photos clearly showing the issue
- Our team will respond within 24-48 hours
Non-Returnable Conditions
- Request raised after 2 days of delivery
- No video proof provided
- Product used or packaging damaged
- Change of mind after delivery
Refund Process
Once your request is approved:
- Refund will be processed within 5-7 business days
- Refund will be credited to your original payment method
For any queries, contact us at [your email] — we are happy to help!